An organization must agree on the definitions of quality assurance and quality control to establish different processes for them. Both are an important part of any organization and are included in the quality management plan. How effectively a team delivers on the promised standards depends on their understanding of quality assurance vs quality control. This includes all staff, management, and stakeholders for an organization.
An effective quality system is necessary for the success of a project and the only limitation is that misunderstanding or lack of information can lead to weak delivery. There is ineffectiveness in the process and the team is unable to provide the recommended products on time. The budget allocation, customer satisfaction, and overall efficiency of any software product depend entirely on the quality.
There are some key differences when it comes down to quality assurance vs quality control. It is important to understand the breakdown of some concepts before proceeding.
What is Quality
It is important for everyone working in the tech industry to follow quality management protocols and ensure that the product follows all the global as well as local standards. Quality assurance and quality control cannot be used interchangeably because the ambiguity in definition can create problems. A software project depends on quality measures and will negatively affect every aspect of the design. Conversations become one-sided and collaborators find it harder to reach a consensus when it comes to decision making.
When it comes to quality assurance vs quality control, both concepts are closely related but the major difference lies in their focus. Control is for verifying the level of efficiency for any output while assurance is related to the process of quality management.
The success of a project is closely linked to both quality assurance and control. A team cannot get by with just the assurance aspect because that means they are only checking if the quality of a solution is up to the mark. They do not perform quality checks on the deliverables. Similarly, focusing only on quality control can mean carrying out tests without focus and neglecting to check the repeatability of said tests. Each aspect has to be verified multiple times to eliminate problems related to testing and generally push the improvement in a different direction. Companies fail to employ pathways that deliver ICT solutions in the best manner possible.
The Technical Aspects of Quality Assurance vs Quality Control
There are some technical aspects related to quality and these include standards set by international organizations. One example is the ISO 9000 series which are global definitions of standards related to the quality management of every industry. They help companies design management systems and use the guidelines to meet the needs of their customers, investors, and different stakeholders.
When it comes to standards, quality management consists of careful planning and quality improvement. Every activity is based on establishing policies or objectives relevant to specific rules. Each organization has its assurance and control protocols that help address key concerns.
Quality Assurance for Prevention
Quality assurance focuses on planning, documentation, and agreements for a set of rules necessary for determining the quality of any product. The planning begins in the first stage of development and includes software specifications, company requirements, and industry standards. Usually, the QA planning activities include plans for quality, inspection, and testing. The team members involved have to track defects using specific tools and recruit professionals trained in those specific methods and processes.
Quality assurance serves the purpose of prevention, and it helps circumvent errors or defects from occurring in any project. It is a proactive technique used to manage the software and ensure it satisfies all the quality standards. It solves problems by implementing the solution before they even arise. Handling the QA for any project is the key to mitigating risks that the team has identified during the initial stages.
Communication plays an important role in quality assurance vs quality control because users can manage risks and implement effective strategies. With clear communication, it is easier to avoid risks and implement associated remedies for the teams involved in the project.
Quality Control for Detection
Quality control includes all procedures and tasks related to the design of a system. It is easier to determine how advanced the quality of a delivered solution is through these measures. Quality control is a reactive strategy that gauges the level of quality and monitors it continuously. It includes different techniques used to fulfill requirements related to the quality level. Every activity is agreed upon by all customers and stakeholders before the beginning of the project.
Quality Control is related to verification of the output to test its conformity to the prescribed quality levels. Any ICT solution can be checked for user requirements and each item on the list has a specific purpose. These lists are planned and help bring the development cycle to a close. Teams can use different techniques to structure their walkthroughs relevant to testing, inspection, and other criterion set by the client.
Benefits of Quality Assurance vs Quality Control
There are specific benefits to both aspects of quality management and it would be neglectful to ignore any one of them. Quality control is related to improvement and the activity is useful for isolating errors and providing feedback on them. Identifying quality problems is easier with this approach because the feedback mechanism gets to the root cause of each issue. They can develop strategies to prevent these problems using quality assurance. The holistic approach for quality management makes sure all teams achieve a higher level of quality.
Having a specific quality management plan means a company can expect a higher level of customer satisfaction which will lead to repeat business and more referrals. The team working on the project will also be motivated to contribute towards objectives because they have a keen understanding of them. They will actively participate in eliminating the waste existing in the system and address bugs much more quickly. They can address gaps in the software and reduce the need for revisions in the work.
There is no quality assurance vs quality control battle because either way employees have more confidence when it comes to planning the tasks and they can enjoy the financial rewards related to increased revenue. The dedicated development team will get more new projects and reduce the time and money spent on fixing mistakes
Conclusion
In the comparison between quality assurance vs quality control, there is no sole winner. Each process is important for overall quality management. The terms cannot be used interchangeably and any misunderstandings can cause expensive problems. Quality assurance is more focused on the process while quality control is relevant to the end-product.
With quality control, the team is investigating the product or service to make sure it works according to the specifications. If an error exists in the system then it has to be fixed immediately to make sure it conforms to all standards. QC aims to detect and correct issues while QA is focused on preventing them in the first place by planning for the long-term processes.
Quality assurance cannot substitute quality control because both of them lie at the heart of management.